Terms of use

Version of 31 October 2026.

1. Purpose

These terms govern the use of the Trakko mobile and web app and of the trakko.be website (together “Trakko”), published by MMH SRL (Belgian private limited company) (see Legal notice). On Google Play, the Android app is published by a partner company on behalf of MMH SRL, which remains the publisher of Trakko and the data controller. By installing or using Trakko you accept them. If you disagree, do not use Trakko.

2. What Trakko does

Trakko helps you log your working hours, estimate what you will receive and track the legal limits that apply to you (student quota, flexi-job, child benefit, dependant status, health insurance). Trakko is free and ad-free.

3. Estimates, not an official source

Amounts, hours and alerts are estimates computed from the data you enter and from the rules published by the Belgian authorities, as Trakko knows them on a given date. They are neither legal, tax or social advice nor a certificate. Only the official counters and documents (Student@work, mycareer.be, your payslip, your contract) are authoritative. Check them before any decision.

4. Access and age

Trakko is for people who work in Belgium, from age 15. If you are under 16, ask a parent or guardian before creating your account.

5. Account

An account is required to use Trakko. You create it with Apple (“Sign in with Apple”), with Google, or with your email address and a password (the address is confirmed with a one-time code), and you find your data again on all your devices. If you used Trakko without an account (earlier versions of the app), your phone’s data is moved into your account when you create it or sign in to it. You are responsible for access to your Apple or Google account, your mailbox and your device. You can delete your account and all its data at any time from the app (Profile) or through the “Delete my account” page; if you signed in with Apple, the access Trakko was given at Apple is revoked at the same moment.

6. Your data, your documents

You remain the owner of the data you enter (hours, jobs, amounts) and of the documents produced (timesheets, tickets, recaps). You grant the publisher only the technical right to store and process them to provide the service. What you share (confirmation links, images, messages) is your responsibility: you choose what is visible and who you send it to.

7. Fair use

You undertake to enter accurate data, to use Trakko for your own tracking, not to circumvent its protections or attempt to access other people’s data, and not to use Trakko to organise or conceal undeclared work. The messages Trakko prepares (reminder, formal notice, correction request) are templates: you review and take responsibility for their content before sending them.

7 bis. Personal tracking and legal obligations

Trakko is a personal tracking tool. It records the hours, amounts and details you choose to enter, so that you have a faithful record of what you worked and received. Trakko is not an employer, not a matching platform and not a payment intermediary, and gives no legal, social or tax advice. You remain solely responsible for meeting the obligations that apply to your situation, in particular declaring your income to the tax authorities and your social status; your employer remains solely responsible for declaring your employment and paying your wages in accordance with the law. The amounts shown (gross, net, ceilings, gauges) are estimates computed from public rules and from what you enter: they replace neither your payslip nor the official counters. The publisher may be required to disclose data to the competent authorities in the cases provided for by law.

8. Availability and changes

Trakko is provided as is, with no commitment to permanent availability. Features, encoded rules and amounts may change, be corrected or removed at any time, in particular with every change in the law or indexation. App updates go through the stores; rules may be updated remotely.

9. Intellectual property

The Trakko name, mascot, Trakked stamp, texts, illustrations and code are protected. The publisher grants you a personal, free, non-exclusive and revocable licence to use the app for your own needs. Stickers and story templates published by Trakko may be used freely to talk about Trakko.

10. Liability

To the extent permitted by law, the publisher is not liable for decisions taken on the basis of Trakko’s estimates, for late or missing payments by an employer, for errors in the data entered, or for a temporary unavailability of the service. Nothing in these terms limits the rights Belgian law guarantees you as a consumer.

11. Personal data

The processing of your data is described in the Privacy policy, which forms part of these terms.

12. Ending use

You can stop using Trakko whenever you want by uninstalling the app and deleting your account. The publisher may suspend or close an account used abusively or contrary to these terms, after informing you, except in urgent cases.

13. Changes

The publisher may change these terms. The version in force is the one published on trakko.be, with its date. In case of a significant change, Trakko informs you in the app; continuing to use it after that notice counts as acceptance.

14. Applicable law and disputes

These terms are governed by Belgian law. In case of disagreement, write to us first: we look for an amicable solution within 30 days. You may also contact the Consumer Mediation Service (mediationconsommateur.be / consumentenombudsdienst.be) or the European online dispute resolution platform (ec.europa.eu/consumers/odr). Otherwise the Belgian courts have jurisdiction; as a consumer you may bring the case before the courts of your place of residence.

15. Contact

By email at trakkoapp@gmail.com, by phone on +32 471 53 14 58, or through the “Write to us” form on this site.

Official sources

The rules Trakko applies come from these official pages. If in doubt, they are what counts, not Trakko.

To compare your pay with the averages, Trakko also uses a source that is not official:

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